OK, we're telling a fib here — noone actually asks us these questions. We hope you might find our answers useful anyways.
Q. Can I also buy your designs offline, like in a real store?
Yep - you can find a variety of pre-packed sets of 4 designs in Vienna (at the elegant MUMOK Design Shop, and at the adorable Répertoire Gift Shop) as well as in Dublin (at the funky Designist store on George Street). If you know of a store where you'd like to see our tats let us know!
Q. Where do the tattoos come from?
Our tattoos are designed with love and printed with the highest care in Austria.
Q. Are your tattoos really really safe? Even for children?
Absolutely! All our tattoos are printed with a special combination of offset and serigraphy print technology. They are conform with the strict European standard EN 71T3 and all colours and glues are scientifically developed ingredients for the use on skin. As such, they are 100% skin friendly and safe.
Here is a list of all ingredients: Ethylhexyl Acrylate, Aqua, Methyl Methacrylate, Rosin polymer fumarated and maleated, Glycol, Linseed oil ascorbateesters, Poly (oxy-1,2-ethanediyl), alpha.-(3-carboxy-1-oxosulfopropyl)-.omega.-hydroxy-, C10-12-alkyl ethers, disodium salts, HEMA, Urea, CI 77891, linseedoilpolymer, CI 77266, Acrylic Acid, Hydroxyethylcellulose, PPG-17 Dioleate, CI 11710, Ethylhexyloleate, Phenoxyethanol, CI 15850, CI 74160, TUNG OIL, Fattyacids, C16-18and C18-unsatd., Buesters, Sodiumpersulfate, PEG-100/ IPDI Copolymer, Sodiumpolyphosphate, Methylparaben, Tetrasodium Pyrophosphate, Silica dimethylsilyate, PTFE, Ammonia, Sodium Metabisulte, Bronopol, Ethylparaben, Butylparaben, Fattyacids, C16-18, 2-ethylhexylesters, Manganese Octoate, Polyethylene, Paranum Liquidum, Calciumchloride, Propylparaben, SiloxanesandSilicones, di-Me, reaction products with silica, Steareth-2, Cobalt octoate, Tert-Dodecylmercaptan, TBHQ, Ethylene Distearamide, PEG-2 OleateSE, C13-14 ALKANE, SILICA, Polysorbate 85, BHT, Stearic Acid, Methylisothiazolinone, BHT, Ethylene/ VA Copolymer, Sorbitan Tristearate, Pottassium Lactate (Poly(oxy-1,2-ethanediyl), alpha-sulfo-omega-(undecyloxy)-, sodium salt, branchedandlinear), Glycinesoja oil.
Q. How much does shipping cost? Do you ship to my country?
We ship to every corner of the world.
National shipping (Austria): 2 €, free shipping on orders of 15 € and more
International shipping: 2.70 €, free shipping on orders of 25 € and more
Q. How long does shipping take?
We are usually quite fast to dispatch your order. Then, for orders within Europe it typically takes around four to six business days. For orders from outside of Europe it may sometimes take up to two weeks until the postman will deliver the envelope.
Q. Can I return my purchase?
We certainly hope that you will like our tattoos as much as we do. But we understand that things may go wrong. If, for any reason, you find yourself not being fully satisfied with your tattoos please reach out to us at email@example.com and we will try our best to make it up to you!
Q. How long will the tattoos last on my skin?
The tattoos last for about three days. On areas of your skin which rub against clothes, or on your fingertips, the tattoos will wear off more quickly than that.
Q. Can I remove a tattoo before it wears off?
Seriously!? Just kidding — you can get your tattoos off anytime and very easily by rubbing it firmly with your fingers. Use some nail polish remover, baby oil, or alcohol if the tattoo is reluctant to come off.
Q. I would love to see a … among your designs! Can you make one?
We're doing customized tattoos from time to time. For events, weddings or any special moment that needs to be pimped with tattoo. If you have something you really would like to see among our designs let us know and we may include it in the next round of fresh designs.
Still have a question?
Not a bother. We can answer (almost) anything you ask us at firstname.lastname@example.org.